Enjoy
the benefits of free eStatements from
Heartland Bank. With eStatements you
can receive your personal and business
checking, savings, money market, certificate
of deposit, and line of credit account
statements in a secure online banking
session. And by switching to eStatements,
you’ll reduce paper waste and
preserve our natural resources.
Frequently Asked
Questions
What
are eStatements?
When you sign up for eStatements,
you will begin receiving your account
statement online instead of in
the mail. An email notification
will be sent to you each month
when your statement is available
to view online. If you have multiple
statement cycles throughout the
month, you’ll receive a notification
email each time a statement is
cut.
Are
eStatements available on all Heartland
Bank accounts?
eStatements are currently available
for Personal and Business checking
(including check images), savings,
money-market, certificate of deposit
and line of credit accounts. Loan
and credit card statements are
not yet available, as well as analysis
information on business analyzed
checking accounts. Business customers
with analyzed checking accounts
who sign up for eStatements will
continue to receive paper statements.
Will
I continue to receive a printed statement
in the mail?
No. When you sign up for eStatements
you will not receive a paper statement
in the mail. If you sign up for
eStatements and would like to continue
to receive your paper statement,
you can speak with a bank representative
in person, by calling the Telephone
Banking Center at 866-512-8501,
email estatements@heartland-bank.com or
write us at Heartland Bank, ATTN:
eStatements, 212 S. Central Ave.,
St. Louis, MO 63105.
Is
there a cost associated with receiving
eStatements?
No, eStatements are free to
Heartland Bank online customers.
Is
special software required to view my
eStatement?
Yes, your eStatement will be
in a PDF format. You will need
Adobe Acrobat Reader to view and
print it. You can download the
latest version of Adobe Acrobat
Reader at www.adobe.com.
You will also have the opportunity
to download it when you sign up
for eStatements.
How
do I change the email address to which
my eStatement notifications are sent?
Personal Banking customers go
to User Options. Business Banking
customers go to Administration.
Important: After you update your address in Online Banking,
go to eStatements. By doing so, your updated address will
transfer to the eStatements system and future email notifications
will be sent to your updated address. Otherwise, email notifications
will be sent to your old address until the next time you
view eStatements.
Who
do I contact if I have questions?
How
do I sign up for eStatements?
Log in to Personal or Business
Online Banking at www.heartland-bank.com.
-
Personal Online Banking customers
click the eStatements button.
-
Business Online Banking customers
go to Online Services.
Once you accept the terms and
conditions of eStatements, you
will begin receiving eStatements
with your next cycle.
Expand
All |
